Important Updates For Our Customers
Rental Location
Vancouver (Delta)

747 Cliveden Place
Delta, BC V3M 6C7

PHONE: 604 527 1102
TOLL FREE: 1 800 661 2441
FAX: 604 527-1105
EMAIL
Calgary (Airdrie)

536 Kingsview Way SE
Airdrie, AB T4A 0B3

PHONE: 403 948 8492
TOLL FREE: 1 877 782 3434
FAX: 403 948 8498
EMAIL
Edmonton (Leduc)

7714 Sparrow Drive
Leduc, AB T9E 8A5

PHONE: 780 980 1188
TOLL FREE: 1 877 980 1188
FAX:
EMAIL
Whitehorse

9039 Quartz Road
Whitehorse, YK Y1A 4Z5

PHONE: 867 668 3438
TOLL FREE: 1 866 269 2783

EMAIL
Halifax (Bedford)

726 Rocky Lake Drive
Bedford, NS B4A 2T7

PHONE: 902 404 3754
TOLL FREE: 1 800 263 5558
EMAIL
Toronto (Cookstown)

5362 County Road 27 N
RR#1, Cookstown, ON L0L 1L0

PHONE: 705 458 0001
TOLL FREE: 1 866 691 1115
FAX: 705 458 0071
EMAIL

Roadside Assistance

If you experience any problems with your RV during your travel, please call your Fraserway RV OnRoad Support Service at 1-866-535-6601 during the following hours: 

  • Monday – Friday: 8:30 am – 5:00 pm PDT
  • Saturday: 8:30 am – 4:00 pm PDT

Outside these hours or when all our OnRoad Agents are serving other customers please leave a voice message and we will get back to you as soon as possible. The same applies should you prefer to contact us by email.

When calling our OnRoad Support Service, please have the following information ready in order for our support team to assist you as efficiently as possible:

  • Your RENTAL AGREEMENT NUMBER (Can be found at the top left of your rental agreement) or your UNIT NUMBER (Can be found on your key tag)
  • Your exact current location
  • Your further travel plans
  • Please describe the problem as detailed as possible:
    • 24/7 Ford Roadside Assistance for engine/mechanical/towing only! 1-800-665-2006
    • 24/7 KalTire Roadside Assistance for tire service only! 1-888-525-8473
      Not available in Newfoundland, Labrador, New Brunswick, Prince Edward Island and Nova Scotia!

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