Keeping You Safe

We at Fraserway RV have enhanced our cleaning measures for your safety. Find our enhanced safety measures when picking up and returning your motorhome.

 

 

Important Updates For Our Rental Customers

August 19, 2021

Read a message about our COVID-19 response here.

During these uncertain times, the health and well-being of our customers and team remain our top priority. We must practice physical distancing which means we currently have limited staff to serve you at our locations that remain open for business.

We are here to ensure customers’ vacation dreams are realized and our Reservations team will be happy to guide you through our booking process.

 

BOOK WITH CONFIDENCE

For reservations made directly through Fraserway reservations:

We have implemented flexible cancellation policies to give you the confidence to book with Fraserway RV. All bookings made for 2021 and 2022 are eligible for free cancellation without penalties, regardless of the cancellation date, if COVID-19 travel restrictions are in place for the scheduled travel dates.

Regular cancellation policies apply for cancelled bookings which fall within travel periods unaffected by COVID-19 travel restrictions.

For reservations made through a travel agent or tour operator:

Please contact your booking agent directly.

 

SAFETY MEASURES

For your peace of mind

We are taking special care to disinfect and sanitize our RVs and all inventory. In addition to our already stringent protocols, we have further enhanced our sanitization procedures of all touch points and items within the RV.

Further to comply with social distancing guidelines we will provide you with detailed information online, such as self-guided instruction videos and manuals as an alternative to our in-person demonstration.

 

TRAVEL RESTRICTIONS

Please make sure to follow the latest Covid-19 restrictions as outlined by each province.

FOR TRAVELLERS FROM THE USA

Effective August 9 2021, American citizens and permanent residents currently residing in the United States who have been fully vaccinated are allowed to enter Canada for non-essential travel. You must have received your last dose at least 14 days prior to the day you enter Canada. Read latest announcement here.

FOR  INTERNATIONAL TRAVELLERS

Effective September 7, 2021, all other foreign nationals who qualify for the fully vaccinated traveller exemption will be allowed to enter Canada for non-essential travel. Read latest announcement here.

KNOW BEFORE YOU GO

CHECK if you qualify for the fully vaccinated traveller exemption:
https://travel.gc.ca/travel-covid/travel-restrictions/covid-vaccinated-travellers-entering-canada#determine-fully

 

Contact Us:

Please do not hesitate to contact us with any concerns or questions.

Our reservations team will assist you via live chat, phone and by email.

Phone: 604-527-1102
1-800-661-2441 (Toll-free in North America)

The operating hours for Reservations are Monday – Friday, 9am – 5pm P.S.T.  Reservations can be booked online 24/7.

We are committed to ensuring everyone is safe during this challenging time.

Sincerely,
Your Fraserway RV Rentals Team