Our Warranty Repair Policy
Fraserway RV is proud to be Canada's only national chain of full service RV dealerships. With that responsibility in mind, we work hard to provide Canadians with quality RV products, parts and service that ensures they receive more than just purchase value.
To that end, all Fraserway RV locations will provide warranty service to:
- Fraserway customers that purchased their RV from any Fraserway RV location
- Traveling Canadian RV owners that purchased their RV from any other Canadian RV dealership provided the Fraserway location is an authorized dealer for that manufacturer
- Traveling US RV owners that purchased their RV from a US RV dealership
Fraserway RV will provide warranty service to Canadian customers who purchased their RV from a US dealership. However, Fraserway RV will not invoice the RV Manufacturer directly due to cost considerations. With the customer's direction, we will identify the defective items(s) and make the required repairs. The customer will be invoiced and responsible for paying Fraserway RV directly for the full cost. In turn, the customer will need to collect these costs from the RV manufacturer or the original dealer from whom they purchased the RV. We regret any inconvenience this may cause.
Thank you for choosing Fraserway RV to be your choice for RV repair.